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Senior living facility introduces 'visitation booths' for safe reunification of families

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Morning Pointe Senior Living has announced an innovative new way to safely reintroduce face-to-face visitation at its 35 campuses via a Plexiglass “visitation booth.”

As governors of states begin to roll back COVID-19 physical distancing restrictions, the booths offer a way for families and residents to reunite without compromising current protocols put in place to protect residents. Booths are built and decorated with unique themes by Morning Pointe associates at each facility and are located either indoors or outdoors depending on state healthcare requirements. 

“We are extremely excited to take this initial step of reintroduction of visitation at our exceptional senior living campuses,” said J. Franklin Farrow, CEO and cofounder of Morning Pointe. “We recognize that families have been eager to reconnect with their loved ones, and we’re happy to announce this new way to visit while still adhering to state health guidelines regarding COVID-19. Morning Pointe has always been an innovator in the senior living space, and our visitation booths are no exception.” 

Families can contact an executive director at the building to schedule time at the visitation booth. Booths are sanitized after each use, and every person must wear a face mask while visiting. Morning Pointe continues to abide by all recommended protocols regarding COVID-19 at its resident communities. 

“Morning Pointe recognized a very big need to find a way to reconnect families with their loved ones,” Senior Vice President of Clinical Services Mandy Taylor, RN, said. “The past few months have taken a toll on senior adults across our nation as they face feelings of loneliness and isolation, and our visitation booths help reverse those negative feelings. It’s wonderful to see the joy between residents and families again.” 

Independent Healthcare Properties, LLC, a Chattanooga-based senior healthcare services company, is the developer, owner and manager of 35 Morning Pointe assisted living and The Lantern at Morning Pointe Alzheimer’s Center of Excellence communities in five southeastern states. IHP was founded in 1996 by Tennessee healthcare entrepreneurs Greg A. Vital and J. Franklin Farrow.

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