You have permission to edit this article.
Edit

Middle Tennessee Electric suspends disconnections until March 2

  • Updated
  • 0
  • 1 min to read
MTE new logo

Middle Tennessee Electric is the largest electric cooperative in the Tennessee Valley Authority (TVA) region and the second largest in the United States, serving more than 600,000 Tennesseans via 310,000-plus accounts covering nearly 2,200 square miles in 11 Middle Tennessee counties, primarily Rutherford, Cannon, Williamson and Wilson.

Middle Tennessee Electric (MTE) announced Sunday it would continue to suspend disconnections until March 2 as the area rebounds from recent winter storms.

MTE encourages members to reach out if they are having trouble paying their bill. Contact MTE at 877-777-9020 or through the online portal at mtemc.com to learn more about options for assistance. For those members not on traditional payment programs, such as prepay, there are options the cooperative can provide.

MTE’s electric grid proved strong through the menacing storms. When outages did occur, the line crews were quick to respond to repair the damaged lines. As a not-for-profit electric cooperative, MTE’s focus is on world-class service and a reliable electric system to keep members safe and warm.

“The long stretch of incredibly cold weather is going to have a significant impact on our members’ bills,” said Robert White, vice president of community relations and member services. “And when our members’ bills are high, our power bill from TVA is high, too. Eighty-three cents of every dollar billed to our members goes directly back to TVA. We’re in this together, and we’re here to help members with payment programs, flexibility and guidance on where to find energy assistance dollars. Please contact us so we can help.”

Members have options to deal with payments on their accounts. MTE offers variable and fixed budget billing to help ease the large swings that occur when extreme temperatures cause customers to use large amounts of energy to run their homes. The cooperative also offers options to adjust due dates to deliver even more flexibility. 

“Even though the energy rate at MTE is 25% below the national average, when a consumer uses lots of energy, bills reflect the increased consumption. Our team members will continue to proactively reach out to members to help them, too. But don’t feel you have to wait for a call; we’re here to answer your questions,” White said.

(0) comments

Welcome to the discussion.

Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
PLEASE TURN OFF YOUR CAPS LOCK.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.